Advanced Call Center
Pricing Model Services

At Hundred MS, we specialize in delivering flexible and cost-effective outsourced call center pricing models designed to offer transparency and meet the unique needs of businesses. Whether you’re a startup or an established enterprise, our call center solutions are customized to meet your needs.

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Importance of Call Center Pricing Model

Flexible call center pricing models are essential for businesses relying on outsourced call center services. By offering adaptable pricing options, businesses can align their costs with operational needs, ensuring they only pay for the services they use. Hundred MS specializes in delivering transparent and flexible call center outsourcing pricing models to help you stay competitive and customer-focused.

Key to Profitability and Efficiency

In the competitive call center industry, margins can be slim, and every detail impacts profitability. A well-designed pricing model doesn’t just ensure you’re covering costs—it enables optimized allocation of resources, transparent cost structuring, and strategic financial planning. With a clear view of your expenses and revenue potential, you’re better equipped to manage costs, improve operational efficiency, and keep profits on track.

Mitigating Risks with FX and Financing Options

For call centers operating in multiple regions or currencies, FX rate fluctuations can have a significant impact on profitability. Our pricing model integrates FX considerations to protect your revenue from exchange rate volatility. Additionally, the model considers both working capital and CAPEX financing options, allowing you to incorporate loan expenses, such as interest and principal repayments, into your budget.

Tailored Solutions for Maximum ROI

Every call center has unique operational needs, from commission structures to agent tier levels and work-from-home options. Our inbound call center pricing model is highly adaptable. Whether scaling operations seasonally or adjusting agent tiers, this model offers the flexibility to adapt as your business evolves, ensuring you maximize ROI.

Key Features of Our Call Center Pricing Model

Comprehensive Financial Structuring

  • FX Rate and Risk Management
  • Loan Financing for Working Capital and CAPEX

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Operational Flexibility

  • Work-from-Home vs. In-Center Options
  • Shift and Productivity Management
  • Detailed Productivity Tracking

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Accurate Cost Allocation

  • Broker and Sales Commissions
  • Project Size and Scaling Capacity
  • Agent Tiers and Cost Structure by Expertise Level

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Cost and Training Insights

  • Onboarding and Training Costs
  • Macro-Economic Adjustments (Inflation Rates)

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Benefits of Implementing a Granular Pricing Model

  • Visibility into True Operational Costs
  • Real-Time Adjustments for Market Changes
  • Enhanced Decision-Making and Strategic Planning

Model Features and Functionality

Innovative

Financial Metrics at a Glance

Our pricing model offers a comprehensive view of essential financial metrics, enabling accurate cost assessments. Key components include.

Trustworthy

Salary Breakdown, Taxes, and Allowances

Detailed salary structures encompass wages, taxable allowances, non-taxable benefits, and additional bonuses.

Comprehensive

Commission and Incentive Structures

The model integrates various performance-based costs, including broker fees, sales commissions, and custom incentives.

Service-based Enterprises

Scenario Analysis and Forecasting

Adaptability to changing market conditions is essential, and our model delivers robust tools for proactive financial planning.

Hospitality-and-Tourism

Base Case and Stress Test Scenarios

Base case scenarios provide a stable reference, while stress tests simulate potential market disruptions.

Real-Estate-Ventures

Predictive Analytics for FX Fluctuations

With predictive modeling for FX shifts, the model anticipates and adjusts for currency changes that affect revenue and costs.

These features empower you to make data-backed decisions, maintain profitability, and ensure that your pricing strategy is always aligned with both current and anticipated financial realities.

How It Works

Our pricing model is tailored to fit the specific requirements of your call center operations, considering your unique client demands, staffing needs, and financial goals. We collaborate with your team to adapt the model, aligning it with your business structure—whether it’s work-from-home, in-center, or a hybrid setup.

Steps to Implement Our Pricing Model

  1. Discovery and Assessment
  2. Model Design and Setup
  3. Data Integration and Testing
  4. Training and Onboarding

Ongoing Support and Maintenance

After implementation, we remain dedicated to your success. Our ongoing support includes regular updates to adapt to market changes, macroeconomic shifts, and any evolving operational needs. Our team is available for model recalibrations, additional training sessions, and continuous data support.

Experience the Power of Precision in Pricing

Discover firsthand how our pricing model can transform your call center operations. With our free demo, you’ll gain a clear view of how precision in cost allocation, FX management, productivity tracking, and operational flexibility drive profitability.

Flexible Plans for Your Business

We offer flexible plans to suit call centers of all sizes. Whether you’re looking for an initial model setup, ongoing RFP pricing analysis, or full-scale model-as-a-service options, our packages adapt to your needs.

Get Started with a Free Demo


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Address

7901 4th St N, St. Petersburg, FL 33702, USA

Phone number

+1 727 625 4373

Services

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Company

Narek Abgaryan
Narek is the CEO and co-founder of Hundred MS. With a dynamic career that spans investment firms, asset management, risk management, and corporate finance, Narek has demonstrated a profound ability to navigate and innovate within the financial sector. His work across various countries and in diverse financial domains reflects a global perspective and an adaptable, forward-thinking approach. He Brings a wealth of knowledge and experience from the worlds of finance and technology. As a distinguished graduate of the University of Oxford and Hult International Business School, Narek has earned a reputation for excellence in the financial domain. His credentials, including the esteemed CFA and FRM certifications, are a testament to his deep understanding and expertise.
CFA, FRM
Narek Abgaryan
CFA, FRM, Fund Manager & CEO
Narek is the CEO of Hundred CJSC. Before embarking upon this position, he accumulated 7+ years of multinational experience including the positions of CEO, Head of Research and Member of the Board at various licensed and regulated investment companies. Narek is a graduate of Hult International Business School, Armenian State University of Economics and is currently pursuing his education at Saïd Business School of the University of Oxford. Narek is a CFA charter holder and a certified FRM.
Our Mission
Our mission is to extend our partner-based, specialized and cost-effective cooperation to our clients to enable them to focus on their long-term strategy and leverage their core competencies around value-creating activities, thereby boosting Armenia’s economic development.
Our Vision
We have a deep conviction that the financial system is the pillar of our civilizations. Economies that are exploding with growth are the ones that adopted modern finance. We aim to reach a reality where access to unconventional finance technics should be within reach of every economic unit. This shall empower everyone to allocate their human and financial capital more purposefully and innovatively for the benefit of a secure, wealthy, and responsible society.
Objectives
In "Hundred" CJSC, we are structuring our goals to revolve around the best interests of our investors and business partners. The basis we build our strategy on is satisfaction of expectations of our Clients, by bringing substantial profits to them through ethical management of investments, assets and portfolios. In the path of achieving the set tasks, we target new financial products adapted to the Client’s needs and offer variety combinations of interdisciplinary innovations. Following our set of values, we see our short-term goal in becoming one of the leading players in the domestic market, pursuing the long-term ambitious goal of integration into regional and global financial markets.
Corporate Values
We believe that earning the trust of each Client cements the next layer of the foundation of the Company’s reputation. Financial relations are built on trust; thus, our reputation is the heart of our business. Our allocentric approach to dealing with clients ensures that we always put their interests first. We do our utmost to make sure that our decisions are utterly disconnected from the greed when it comes to rendering our services. Promulgating ethics and adhering to the highest professional standards are the bedrocks of our corporate values.
  • Are your financial records more puzzling than they should be?
  • Has the audit process become a recurring nightmare for your firm?
  • Do important financial decisions stall due to unclear or absent financial reports?
  • Are high operational costs without clear returns keeping you awake at night?
  • Is hiring and maintaining a full-fledged financial team putting a strain on your resources?
  • Are you in the dark about your company's true valuation and need clarity?
  • Is the challenge of cleaning up your accounting books holding your business back?
  • Are outdated systems causing inefficiencies, prompting the need for an ERP implementation?
  • Have you identified the need for a robust risk management strategy but don't know where to start?
  • Are you looking for a one-stop firm that can handle everything from corporate strategy to asset management?
Are You Ready to Transform Your Businesses’ Financial Landscape?
Are You Ready to Transform Your Businesses’ Financial Landscape?
  • Are your financial records more puzzling than they should be?
  • Has the audit process become a recurring nightmare for your firm?
  • Do important financial decisions stall due to unclear or absent financial reports?
  • Are high operational costs without clear returns keeping you awake at night?
  • Is hiring and maintaining a full-fledged financial team putting a strain on your resources?
  • Are you in the dark about your company's true valuation and need clarity?
  • Is the challenge of cleaning up your accounting books holding your business back?
  • Are outdated systems causing inefficiencies, prompting the need for an ERP implementation?
  • Have you identified the need for a robust risk management strategy but don't know where to start?
  • Are you looking for a one-stop firm that can handle everything from corporate strategy to asset management?
Levon Garibyan
Levon, the co-founder and Business Development Director of Hundred MS, brings over a decade of international experience to his role. His career spans managing private firms with diverse business profiles across the UK, UAE, and Russian Federation. Levon has not only excelled in steering these companies towards growth but has also specialized in business development strategy and fundraising. His expertise in these areas has significantly contributed to the expansion and success of these firms. Levon's academic background is equally impressive, having studied at Cranfield University School of Management and Moscow State University of International Affairs (MGIMO), where he honed his skills in business management and international affairs.
Levon Garibyan
Levon is the Business Development Director and Strategy Specialist of the company. He acquired international experience of more than 10 years, managing private firms with various business profiles in UK, UAE and Russian Federation. Levon studied in Cranfield University School of Management and Moscow State University of International Affairs (MGIMO).
Business Development, Strategy & Fundraising
David Tarkhanyan
David is the co-founder of Hundred MS and the CEO of Hundred MS GmbH. His track record in delivering innovative financial solutions and driving performance improvement initiatives showcases his ability to lead complex projects and navigate the intricate world of finance. David's breadth of experience has equipped him with the unique ability to understand and address the multifaceted challenges businesses face today. His exceptional qualifications, marked by the CFA and FRM certifications, reflect his deep commitment to financial mastery and strategic insight. David's career is characterized by a wide-ranging experience in investment banking, performance management, controlling, and reporting, among other critical financial domains.
David Tarkhanyan
David Tarkhanyan
David Tarkhanyan
Financial Controlling Investment Banking
David is the co-founder of Hundred MS. He is a Banking specialist with a focus on Financial Controlling, Planning, and Performance Management. His experience extends more than 10 years in various investment banks in Vienna and Frankfurt. David studied Physics at Bauman University and Industrial Engineering at the American University of Armenia.