About Company
The client is a SaaS start-up in its early revenue stage. The company renders Cloud services in 20+ countries and experienced rapid growth of operations during the disruption of the global workplace caused by the pandemic.
Situation
The company expanded globally and decided to switch from a legacy system to Oracle NetSuite OneWorld to facilitate 20+ subsidiary operations. The client reached Hundred MS for full ERP implementation covering everything from ERP Set Up to data migration.
The Challenges
The company’s current systems were not able to match the scale and complexity of its operations which had multiple departments and business verticals. Significant manual processes were impacting operational speed and efficiencies Lack of self-service capabilities for end-users due to limitations in the legacy system thereby increased dependency on the IT team for requisite information reports from the ERP.
The Solution
Hundred MS provides business process optimization and software implementation services that include:
- Detailed study of business model, processes involved, current usage of legacy systems, manual workflows
- Detailed design of to-be processes with workflows, controls, validations, and data points
- Detailed plan of ERP implementation including set up, migration, testing, cut-over, and go-live
- Preparation of emergency action plan in coordination with the stakeholders
- Design and set up of users and their access based on roles
- Set up of master data, retrieving information from legacy system, user inputs for data gap
- Design of layouts and reports from ERP
- Correction of existing legacy data to suit new ERP set up migration
- Migration of opening balances with validations and testing
- Functional training to users on the new ERP
- Go-live and post-go-live stabilization
The Impact
The company was able to address all its business needs through the new ERP including, processes, reporting, controls, and validations as a result of strong design and implementation. Impact on regular operations was very minimal due to significant saving in bandwidth of staff in the implementation of ERP.
ERP Implementation | NetSuite One World | Process design and optimization | Data migration